Free Shipping on orders over $500

FAQ

FAQs

How do I access the products page?

To access the products page, you must first become a member.  You can register as a new user by simply filling out the form on the products page. You must wait until after you receive the confirmation e-mail in order to gain access.

Why do I need to register?

This site is for wholesale trade only.  It is important that only approved retailers are able to have access to our products.

What should I do if I forgot my password?

No worries! Just email info@stitchbystitch.co and we will respond you within 24 hours.

What are your products made of?

Wool felt. The inside is stuffed with polyfibre stuffing and most ornaments are embellished with gorgeous seed beads.

How do I place my order?

You can order online.

Do you do custom designs?

Of course! Please email us at info@stitchbystitch.co with your design and let’s begin the fun!

I own an e-commerce store, can you provide high resolutions photos?

Of course, anything to help our customers.

Are your products ethically made?

Consumers can make their buying decisions based on the knowledge that the products we provide have been produced in a safe and democratic workplace; that the producers are paid a fair wage and most importantly the workers have the opportunity to become independent and lead full and rewarding lives. We advocate the essentials of ethical trading!

 

If you do not find the answer you were looking for, simply send us an email to info@StitchbyStitch.co and we will respond you within 24 hours.

 

 

 

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